All orders are roast-to-order and hand packed. Our value comes from being able to provide the freshest coffee available on the internet. The coffee is shipped the same day it is roasted on whole bean coffee, and shipped the day after roasting on ground coffee.Because of this, the coffee orders will take 1-5 business days before our roasters are ready to ship them. Once shipped, it can take an additional 1-5 business days depending on customer location via standard ground shipping by USPS.

Return & Exchange Policy

Due to its perishable nature, coffee returns are not accepted unless it was damaged in transit. Express and ground shipping costs are non-refundable except for damaged orders or our shipping errors.

Damaged Product?

All damaged orders must be reported within 48 hours of receipt for exchange. No exchanges or returns are accepted after this time-frame.